Terms of Service

Terms of Service

Last updated: September 27, 2025

Welcome to SHIAVOR. These Terms of Service ('Terms') govern your use of our website and the purchase of our luxury timepieces. By accessing our site or making a purchase, you agree to these Terms.

1. General Information

Company: SHIAVOR
Website: shiavor.myshopify.com
Contact: support@shiavor.com

2. Acceptance of Terms

By using our website or purchasing our products, you confirm that:

  • You are at least 18 years old
  • You have the legal capacity to enter into contracts
  • You agree to comply with these Terms
  • All information provided is accurate and complete

3. Products and Services

SHIAVOR specializes in luxury timepieces including:

  • Automatic and mechanical watches
  • Quartz timepieces
  • Limited edition collections
  • Premium watch accessories

All product descriptions, specifications, and images are provided for informational purposes and may vary slightly from actual products.

4. Pricing and Payment

  • All prices are displayed in British Pounds (GBP)
  • Prices include VAT where applicable
  • We reserve the right to change prices without notice
  • Payment is processed securely through Shopify Payments
  • We accept major credit cards and approved payment methods

5. Orders and Fulfillment

Order Processing

  • Orders are processed within 1-2 business days
  • You will receive order confirmation via email
  • We reserve the right to cancel orders for any reason
  • Limited stock items are subject to availability

Shipping

  • We ship worldwide via DHL Express
  • Delivery times vary by location (typically 3-7 business days)
  • Shipping costs calculated at checkout
  • Free shipping may be available for qualifying orders

6. Returns and Exchanges

Please refer to our detailed Returns & Exchanges Policy for complete information.

Summary

  • 30-day return window from delivery date
  • Items must be in original condition
  • Original packaging and documentation required
  • Return shipping costs may apply

7. Product Warranties

  • All timepieces come with manufacturer specifications
  • Warranty terms vary by brand and model
  • Warranty does not cover normal wear, misuse, or accidents
  • Water resistance ratings are guidelines, not guarantees

8. Intellectual Property

All content on our website is protected by copyright and trademark laws:

  • SHIAVOR brand name and logo
  • Product descriptions and images
  • Website design and functionality
  • Marketing materials and content

9. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious content
  • Attempt to gain unauthorized access
  • Use automated systems to access our site

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Limitation of Liability

To the maximum extent permitted by law:

  • SHIAVOR's liability is limited to the purchase price of products
  • We are not liable for indirect, incidental, or consequential damages
  • Our responsibility is limited to product replacement or refund
  • Time limits apply to all claims and disputes

12. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including:

  • Natural disasters or extreme weather
  • Government actions or regulations
  • Labor disputes or strikes
  • Technical failures or cyber attacks

13. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved in UK courts with appropriate jurisdiction.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of our website constitutes acceptance of modified Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these Terms or our services:

  • Email: support@shiavor.com
  • Response Time: Within 24 hours
  • Business Hours: Monday-Friday, 9 AM - 6 PM GMT

By purchasing from SHIAVOR, you acknowledge that you have read, understood, and agree to these Terms of Service.