Privacy Policy

Last updated: September 27, 2025

At SHIAVOR, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

Name and contact information (email, phone, address)
Billing and shipping addresses
Payment information (processed securely through Shopify Payments)
Order history and preferences

Automatically Collected Information

We automatically collect certain information when you visit our site:

IP address and browser information
Pages visited and time spent on site
Device information and screen size
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate about your purchases and account
Provide customer support
Send marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service Providers: Shopify, payment processors, shipping companies
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, acquisition, or sale

Data Security

We implement appropriate security measures to protect your information:

SSL encryption for all data transmission
Secure payment processing through Shopify Payments
Regular security updates and monitoring
Limited access to personal information

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Opt-out of marketing communications
Data portability (where applicable)

Cookies

We use cookies to enhance your browsing experience:

Essential Cookies: Required for site functionality
Analytics Cookies: Help us understand site usage
Marketing Cookies: Used for targeted advertising

You can manage cookie preferences through your browser settings.

Third-Party Services

Our website may contain links to third-party services:

Social media platforms
Payment processors
Analytics services

These services have their own privacy policies, which we encourage you to review.

International Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Data Retention

We retain your information for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@shiavor.com
Address: SHIAVOR Customer Service, United Kingdom

This policy complies with GDPR, CCPA, and other applicable privacy regulations.